POSITION TITLE:           Technical Report Writer
REPORTING TO:             Operations Manager
LOCATION:                 Concord, CA
OUR CLIENT:               Independent Floor Testing and Inspection (IFTI)  

         Website: http://www.ifti.com/
IFTI is the leading independent concrete slab moisture testing company in North America. Though our certified teams and proprietary process, we are able to deliver timely, accurate information and risk assessment solutions across multiple commercial locations that save you from costly moisture-related flooring problems.

IFTI provides the most comprehensive and reliable moisture-testing solution available. As the third-party specialist in concrete slab moisture testing, we utilize our proprietary process to deliver reliable data, assess risk, and provide a range of cost effective solutions throughout North America.  A key part of IFTI’s value is what happens after testing is performed by our professionally trained and equipped field team.  The data goes through several levels of review and analysis by our ICRI Certified staff before the report is published.  With tens of thousands of tests performed for hundreds of clients over the last 17 years, our proprietary process allows us to serve your single or multiple projects simultaneously throughout North America, On-Time and On-Budget.

Included on our client list are Walmart, Safeway, Ross Stores, Bed Bath & Beyond, Best Buy, Toys R Us, etc. Our value to our customers is created through our prompt, reliable nationwide service, the integrity of our data, and our ability to assess risk and provide cost-effective solutions to situational problems.

Once trained in IFTI’s Orchestrated Reporting Process, you will be responsible for understanding, analyzing and accurately interpreting the field data to the point where you can accurately report on the findings and assist in making recommendations to remedy situational problems.

  • Responsible for executing on IFTI’s Orchestrated Reporting Process (all data arrives and is processed in a standard format).
  • Organize, plan and execute on assigned projects.
  • Review and evaluate moisture testing, investigation and inspection data against IFTI and ASTM standards, and rejects or approves findings.
  • Write technical reports based on research, investigation and analysis.
  • Produces Executive Summaries, Investigation and Special Inspection Reports, Risk Assessment and Repair Option Charts, selects field photos, produces maps, etc. to meet specific technical requirements.
  • Assembles and Publishes final Reports for certification.
  • This is an in-office position; not a field position.

Other duties include, but are not limited to:
  • Work with Account Managers to service the clients in a timely manner and to a high level of satisfaction.
  • Provide consultation, makes recommendations, gives appropriate advice, and/or facilitates decisions.
  • Perform additional research activities for management as needed.
  • Review and coordinate the preparation of reports, papers, and presentations for management.
  • Recommend, develop and implement improved systems, policies and procedures for the department and its function.
  • Plan and prioritize workday for optimum effectiveness.
  • Assume additional responsibilities and/or assignments as directed by the Operations Manager.

Minimum of four years overall work experience
Excellent proficiency in Microsoft Word required.  Microsoft Excel, HTML, knowledge of AuthorIT, and Technical Writing experience is preferred.  Experience with Imaging Software (for example Corel Draw, Photoshop or Paint Shop Pro) for screen capturing is also preferred.
A general functional knowledge in one or more of the following areas is desired: Flooring Inspections, Concrete Inspections, Commercial Flooring Contracting or General Contracting, or Commercial Construction, Architecture or Engineering.
Must have excellent organizational, communication and writing skills.
Must be very detail oriented.
Strong typing, transcription, and internet research skills.

This position requires a highly motivated individual who is able to grasp complex software and learn quickly.  It also requires the ability to work within tight deadlines. The ideal candidate will be people-oriented, a dependable team player, consistent and steady, a good listener, builds good relationships and is objective and realistic. The candidate’s environment will be one that is systems and procedure driven, with high-quality work standards and provides projects that produce tangible results.  This person will communicate continuously with customers and vendors by telephone, and be part of a team. This person will collaborate with coworkers in the office, field personnel and work with customers by telephone, in a stable and predictable environment, allowing you to gather and analyze data.

Bachelor’s degree or equivalent preferred. Course of study in writing or construction related fields preferred.

Competitive salary, medical benefits, vacation and opportunities for career growth and training. Base pay range is $30k-40k, depending on experience.

To be considered for this opportunity, please email your resume (in Word format only; no PDF please), cover letter and salary history to: (please put job title in the subject line of your email)

Lisa K. Locke
Locke and KEY Recruiting, Hiring and Consulting Services
We are the source of your hire power.
Mail: P.O. Box 6746, Oakland, CA  94603 Phone/Fax: 510-533-2055
Email: recruiting@lockeandkey.com
Web: http://www.lockeandkey.com
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